Why Living-Wage Security Guards Deliver Better Results
The business case for hiring security companies that pay living wages. Lower turnover, better training retention, and more professional service.
In the security industry, you get what you pay for — and that starts with what the guards themselves are paid. Companies that pay minimum wage face constant turnover, undertrained staff, and inconsistent service. Here's why living-wage security delivers measurably better results.
The Turnover Problem
The security industry has one of the highest turnover rates of any profession. Companies paying minimum wage often see 100-200% annual turnover. That means:
- Your site gets different guards constantly
- New guards don't know your property, procedures, or people
- Training investment walks out the door every few weeks
- Quality and reliability suffer across every deployment
What Living Wage Changes
When security companies pay living wages:
Turnover drops dramatically. Guards who earn a fair wage stay longer. At Onward Security, our experienced guards know their regular sites inside and out.
Training sticks. When guards stay, the training you invest in them pays off over months and years rather than weeks. They learn your property's specific needs, your team's preferences, and your community's character.
Professionalism improves. Guards who feel valued by their employer bring that professionalism to every interaction — with your staff, your customers, and the public.
Accountability increases. Long-term guards build relationships with your team. They take ownership of their posts because they see themselves as part of your operation, not just passing through.
The Real Cost Comparison
Consider two security providers:
Provider A: Lowest-bid provider, pays guards minimum wage - High turnover = constant new faces on your site - Less experienced guards = more incidents - Low morale = minimal engagement - Hidden costs: incidents, re-training, management time
Provider B: Living-wage provider with flat-rate pricing - Low turnover = consistent, familiar guards - Experienced guards = fewer incidents - High morale = proactive, engaged professionals - True cost: lower when you factor in reliability and outcomes
The cheapest hourly rate rarely delivers the best value.
Our Commitment
At Onward Security, paying living wages isn't just a business strategy — it's a core value. We started this company because we saw how the industry treats its people, and we knew there was a better way.
Better-paid guards deliver better service. It's that simple.
Experience the Difference
Contact Onward Security to see what professional, living-wage security looks like in practice. Our guards are the reason our clients stay with us.